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Help & Info

Here you can find out more about Peterborough Energy, where our energy comes from and things like how to give your meter readings.

FAQs

Lean more about Peterborough Energy

In this section you’ll get your questions answered on everything from who is Peterborough Energy and how to switch to us, to how Direct Debits work and how to give meter readings

Go to FAQs

Guides

Handy tools for our customers

Looking for a guide on how to read your meter, or more information on Pay As You Go? You're in the right place

Go to guides

Press centre

Find our latest press releases here

Get the latest news on Peterborough Energy in our press centre

Go to our press centre

Get in touch

Need more information? If our FAQs and guides don't tell you everything you need to know, please get in touch. 

 

By phone - 0800 408 6706

We are open Monday to Thursday 8am - 8pm, Friday 8am - 6pm and Saturday 9am - 5pm 

By email - hello@peterboroughenergy.co.uk

Our offices

Peterborough Energy c/o OVO Energy

1 Rivergate Temple Quay

Bristol 

BS1 6ED

 

Got an Emergency?

 

Want to complain?

If you'd like to make an official complaint, please explain what's troubling you so we can understand what's gone wrong - you can call us, write to us, come to our office or click here to email us.

We'll get back to you within 5 working days (hopefully sooner) and try to sort it out for you

Tell us about a problem

 

If you want to know more about our complaints procedure please click here

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