Peterborough Energy FAQs

Find the answers to all your questions here

1.0 Peterborough Energy and OVO Energy

All the information you need on Peterborough Energy, Peterborough City Council and OVO Energy


2.0 Our guides

Our user guides are here to help you, from reading your meter to our codes of practice


3.0 Pay As You Go

Get all the information you need on PAYG


4.0 Independent Gas Transporters

Get all the information you need on IGTs


More questions?
If you are still unclear and have questions that specifically relate to Peterborough Energy or your Peterborough Energy account, please call us on 0800 408 6706, or email us at


Looking for in-depth industry knowledge?
If you are still unclear and have questions that specifically relate to technical issues or industry knowledge go to our partner’s industry answers page here: OVO Answers.

Like most websites OVO Energy uses cookies to ensure that we give you the best experience on our website. If you continue without changing your settings, we'll assume that you are happy to receive all cookies on this site. Accept and Close